Asana Client Management

More connection.
In every account.

Clients, projects and conversations in one context. Design an operation with TaskWork that follows every delivery.

AccountsProjectsTeamDELIVERABLESClient portal Relationship
Illustrative concept · not the product interface
Connected accountsContext for client-facing teams.
Organized deliverablesFrom brief to approval.
Collaboration with clear criteriaClearly defined sharing.
Relationships meet execution

Know the account.
Connect delivery.

Client Management brings relationships and work together for agencies and professional services. TaskWork helps turn this foundation into a clear journey for teams and clients.

AgenciesProfessional servicesAccount managers
Explore the product

A more connected operation

Who is the client?

Contacts, context and account owners.

What needs to be delivered?

Projects, milestones and next steps.

What can be shared?

Content and access defined before the invitation.

A connected journey

From the first conversation
to the next delivery.

Explore each operational workstream.

Onboarding

A good relationship starts with clarity.

Align context, owners and expectations before starting execution.

  • Account brief and objectives
  • Roles and contact points
  • Project startup roadmap
Connection points
01Context
02Team
03Kickoff
With TaskWork

A clear structure.
Account by account.

01

Map

Understand accounts, deliverables and bottlenecks.

02

Structure

Define templates, stages and owners.

03

Validate

Review data and sharing.

04

Activate

Guide the team and monitor adoption.

Clarity to move forward

The client experience
starts within.

Processes, teams and access need to keep pace with the tool.

Asana product

Features and purchasing

Client Management is an add-on for Starter and Advanced subscriptions. It is not automatically included; confirm conditions and features for your workspace.

View plans
TaskWork design

Structure for your operation

We connect the client journey to your team’s processes, owners and collaboration rules.

Assess my situation
Connected responsibilities

Who decides.
Who makes it happen.

Product

Asana

Platform

Product, features and development.

Access

Licensing and plan conditions.

References

Documentation and controls.

Architecture and adoption

TaskWork

Design

Operational journey and structure.

Governance

Roles and sharing.

Adoption

Guidance and next steps.

Relationships and delivery

Your team

Priorities

Each account’s objectives.

Execution

Deliverables and approvals.

Relationship

Client communication.

Before moving forward

Essential questions.

Is it suitable for agencies?

Yes. The product targets agencies and professional services that need to connect client relationships with project delivery.

Can my client see the entire workspace?

The portal shows content shared with the client. Previous project invitations may grant additional access: review all permissions before enabling collaboration.

Has the product launched?

Yes. Asana announced general availability in September 2026. Purchasing and features depend on plan and workspace conditions.

Is it the same as Service Management?

No. Client Management covers relationships and deliverables for external clients. Service Management focuses on internal service requests and support.

Connect your team.
Bring your clients closer.

Let’s design the next stage of your operation.

Talk to an expert